Slough, United Kingdom · Open to interesting problems
Nikhil Pande
Technology Delivery, Platform Architecture and Practical GenAI
Head of Technology at GK TelecomCTO at eROAMINGTechnical Project & Service Delivery Manager
Head of Technology at GK Telecom and CTO at eROAMING, working across technical project and service delivery, digital platforms, telecom products and GenAI enabled optimisation.
Connecting technical understanding with practical delivery.
From software engineering to telecom platforms, I work across architecture, product, service operations and delivery to turn complex requirements into structured, workable solutions.
The Journey
From writing code to running platforms
My career has developed from building software to coordinating delivery, shaping digital platforms and improving how technology products are operated. Today, I combine technical understanding, programme delivery and practical GenAI to help teams deliver and continuously improve digital services.
Selected Platforms
Platforms I help deliver and operate
Three live products — a global B2C travel connectivity platform, a B2B eSIM distribution platform and a UK mobile connectivity service. My role connects their architecture, delivery and day-to-day operation.
Practical GenAI
Practical GenAI in My Work
I use GenAI as part of my everyday delivery process rather than treating it as a separate technology exercise. It helps me research, structure requirements, prepare documentation, analyse information and identify opportunities to improve repetitive processes. The value comes from combining AI speed with domain context, source validation and human judgement.
01 / 06
Discover
Research and preparation before decisions are made.
- Research unfamiliar subjects
- Compare possible approaches
- Review documentation
- Identify the important questions
- Explore technologies and vendors
- Prepare for technical discussions
Research faster. Structure clearly. Deliver consistently. Improve continuously.
GenAI experiments and workflowsHow I Work
How I Approach Delivery
My role often begins where business requirements, technical constraints and operational realities meet. I focus on creating clarity, aligning the people involved and ensuring that the solution can be delivered and operated sustainably.
Understand
Start with the real situation, not the ticket.
Translate
Turn uncertainty into something a team can act on.
Align
Delivery fails in the gaps between teams — close them.
Deliver
Structured execution, honestly communicated.
Improve
Launch is the midpoint, not the finish line.
In Numbers
A restrained scoreboard
A few verified figures. The story matters more than the numbers, so each one comes with its context.
- years in technology
- 9+
- From software engineer to Head of Technology and CTO.
- countries
- 165+
- eROAMING products operate across 165+ countries.
- platforms, concept to production
- 2
- Two commercial platforms delivered from zero to live operation.
- countries of teams
- 3
- Working with engineering teams across the UK, India and Sri Lanka.
- selected cost reduction
- Up to 40%
- Across selected external development, repetitive operational work and vendor-related costs, through process optimisation and delivery changes — not a whole-business figure.
Insights
Latest writing
Notes on technical delivery, platform operations and GenAI in practice.
Insights · Coming soon
Notes on technical delivery, platform operations and practical GenAI are being written. The first pieces will appear here.
BEYOND WORK · 1st INNINGS
Beyond technology
Cricket was my first love. It has always represented a combination of patience, preparation, teamwork and knowing when to take responsibility. Away from the crease, travel across 11 countries keeps teaching me how culture shapes the way people live and use technology.
Cricket, travel and photographsConnect
Working on platforms, delivery or practical GenAI?
I'm always glad to compare notes with engineers, delivery professionals and product teams. Email is the fastest route.